About our client
They are an international fashion label and believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with their associates and consumers. Their modern and minimalist approach to design, provocative imagery and authentic connection to culture has resonated with customers for over 50 years.
What you will be doing
In the role of Manager Vendor Relations, you will be directly managing a portfolio of 20+ internal and external vendors which deliver services to our clients Platform for their brands, as well as be directly responsible for resource management and allocation in line with product and platform strategy.
In this role you will be adding value to their E-commerce organisation by leading the following activities:
This role sits in the E-commerce Platform management team and reports to Platform Operations Manager.
The Ideal Candidate
Interested?
We know we're asking a lot, but our client also has a lot to offer in this role for 8 months. Is this role you? Then we are looking forward to your application! Questions? Please contact Evi van der Veken at evivanderveken@yourtalentrecruitment.nl.
They are an international fashion label and believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with their associates and consumers. Their modern and minimalist approach to design, provocative imagery and authentic connection to culture has resonated with customers for over 50 years.
What you will be doing
In the role of Manager Vendor Relations, you will be directly managing a portfolio of 20+ internal and external vendors which deliver services to our clients Platform for their brands, as well as be directly responsible for resource management and allocation in line with product and platform strategy.
In this role you will be adding value to their E-commerce organisation by leading the following activities:
- Create and maintain holistic approach to vendor management for their E-com Platform;
- Together with other platform leads contribute to tactical innovation initiatives for the platform;
- Manage resource budget and allocation to key platform and product initiatives, as well as timely invoicing of vendors;
- Ensure consistent setup and delivery on service SLAs, escalate vendor performance issues;
- Evaluate efficiency and improvement opportunities for service delivery for each vendor;
- Orchestrate and report on Service Review meetings across the vendor portfolio;
- Ensure alignment on service delivery priorities during key commercial events of the year.
This role sits in the E-commerce Platform management team and reports to Platform Operations Manager.
The Ideal Candidate
- 5+ years of experience in E-commerce and 3+ years in the role of Vendor Manager / Service Manager or similar;
- Superior stakeholder management skills and ability to create clear priorities for teams;
- Experience in resource planning and management, including budget tracking;
- Experience working in agile and OKR framework, with Continuous Integration / Continuous Delivery;
- Strong networker who can create environment of collaboration and accountability;
- Service-oriented mindset and solution-oriented attitude;
- Fluent in English
Interested?
We know we're asking a lot, but our client also has a lot to offer in this role for 8 months. Is this role you? Then we are looking forward to your application! Questions? Please contact Evi van der Veken at evivanderveken@yourtalentrecruitment.nl.