About our client
They are an international fashion label and believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with their associates and consumers. Their modern and minimalist approach to design, provocative imagery and authentic connection to culture has resonated with customers for over 50 years. 

The Omnichannel Development, Controlling & Business Operations department formalizes the omnichannel strategy, drives the development of associated business processes & consumer services as well as leading their operational implementation. The department is also in charge of evaluating the business and financial performance of the omnichannel business.

In more detail, the Expansion team supports the organization to implement new operational tools & omnichannel capabilities to our stores across different channels to improve our consumers and staff experience. The team work very closely with Product, Analytics & Operations teams to deploy successfully projects across Europe for their brands as well as with their different European markets.

For this role, we're looking for operational support for one of the in-store focused projects. Main responsibilities are
  • Drive operational support for already live countries (user management and process questions for End of Day, financial reporting from stores)
  • Coordinating and creating the user manuals, training materials and other documents as needed for rollout and new GK versions
  • Translate business requests into user stories
  • Train markets on new POS features
  • UAT - Front end testing of the new country packs (POS/Portal)
  • UAT – Front end testing new versions of already rolled out countries (POS/Portal)
  • Log change requests in internal log database (Jira)
  • Preparing weekly status reports by gathering, analyzing and summarizing relevant information
  • Article push to stores with SAP
  • Create and push Bonus Buys to stores with SAP
  • Create and push Promotions and markdowns with SAP

The Ideal Candidate
  • Bachelor Degree or Higher
  • Fluent in English
  • Minimum 2 years work experience
  • Highly motivated to get things done and pro-active in doing so
  • Structured and well organized
  • Able to work independently, yet at the same time being a prime example of a collaborator
  • Capable of prioritizing multiple tasks while looking for ways to improve processes
  • Flexible to adapt to changing processes and deadlines
  • Excellent communication skills and positive attitude
  • Strong excel and power point skills
  • Experience with SAPFMS/SAP BW


Interested?

We know we're asking a lot, but our client also has a lot to offer in this role for 6 months. Is this role you? Then we are looking forward to your application!  

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